When you top up your PassFort credit, your invoice is emailed directly to you.

It makes it even easier to pay for checks when you're using PassFort as a reseller for one or more data providers.

To see your balance and top up your account, go to Billing.

To learn what data providers you're currently using PassFort as a reseller for, see your pricing page.

Or, read about it in our help article.

Note that to top up and see your pricing page, you'll need Read and write access for the Billing permission

Now you can @mention teams in profile conversations to alert everyone in the team at once.

Go to a profile's Conversations area and type "@" then the team name into the comment box.

A notification is sent to everyone in the team. It's as easy as that!

Get started

• To view and manage your notification preferences, go to notification preferences.
• Manage teams by going to User Management > Teams (you'll need the Read and write access for the Manage Users permission)
• Learn how to add and edit teams in our help center.
  

You can select any application on a profile to see the application status, risk level, required tasks, and recent activity - all in one place.

The recent activity section will only show you the things relevant to that application so you have a clear view of what’s going on.

You might also notice the navigation on the left-hand side is changed to make things easier to find. The sections in the navigation work as they did before.

Visit any profile to check it out!

Protect your business and customers from online fraud & abuse using the new Device fraud detection check with iovation FraudForce.

When an end user's device interacts with your website or app, iovation collects attributes from the device that can be indicative of risk & anomaly.

iovation FraudForce identifies any risky device behaviour and returns a recommendation for the device transaction (allow, deny, or review) based from customisable business rules you have access to.

The recommendation, plus any device details iovation FraudForce has uncovered, are imported directly into the check results in PassFort where you can see them and progress the application.

iovation has a network of over 6.5billion known devices and over 76 million confirmed fraud records that can be instantly leveraged!

To get started, contact our Support team at support@passfort.com and we'll help you get set up. Or, to learn more about the check, see our help article.

.

At PassFort we take your data security seriously, so we're strengthening the security of user sessions.

From today, users will be logged out of PassFort if their session remains inactive for more than 30 minutes. This helps protect your data when users leave their accounts logged in on public or unlocked computers.

Additionally, each user can now only access PassFort from one device at a time. If someone uses the same credentials to log in from a different device, the first session is logged out. This helps alert users that someone else is attempting to access their account and their password may be compromised.

Our payment system has been enhanced with the strong customer authentication (SCA) requirements set out by the EU and UK authorities.

If your card uses SCA, the next time you buy PassFort credit, your card provider will ask for extra authentication to confirm it's really you.

Plus, we've improved the payment flow so you can change your top up card when you go to pay!

We hope you enjoy the enhanced payment system!

Now you're notified when applications need manual completion.

Click the notification in PassFort or the link in your email to jump directly to the application that needs attention.

There are three notification preferences:

• Be notified when an application assigned to you needs manual completion.
• Be notified when an application assigned to your team needs manual completion.
• Be notified when an unassigned application needs manual completion.

To change your preferences, go to Notification preferences.

Use the new check reports to see which data providers and waterfalling combinations give you best results.

• Find out with the Check result report.Are your checks passing or failing
• See the Check time to completion report.Which checks are fast and which are slow

And there's a new Applications conversion rate report so you can see what percentage of applications are approved each week.

Get these reports from the Reports tab (you'll need the All reports permission to see them).

Want to learn more? Get the details here:

• Check reports
• Conversion rate report

Developers can now issue new master API keys and revoke old keys.

If you're integrating with multiple systems (like a CRM and a transaction monitoring system), you can easily issue one new master API key for every system.

Or, if you're concerned one of your Master API keys has been compromised, you can quickly issue a replacement key and revoke the old key.

Master API keys authorise you to do anything in your account using the API, so remember to keep your keys a secret!

If you have the Master API key permission, you can issue and revoke keys now.

Get the steps in the Quickstart for developers.

This week is all about giving you more powerful reporting so you can analyse your compliance processes better.

Benefit from these new reporting features:

• Time to decision report: Learn how long it takes for applications to be approved/rejected with this new report.

• Risk level (at first decision): If you're using Risk, you can filter or group any report by the risk level each application had when it was first approved/rejected. The risk level at first decision is also available in the raw report data.

• PEPs, sanctions, adverse media matches: When you export the raw report data, you can see each application's potential, confirmed, and ignored risk matches.

• Customer reference: When you export the raw report data, you can see any profile customer references you're using.

Start using these features on the Reports tab.

• To see the Time to decision report and filter and group by Risk level (at first decision), you'll need Read-only or Read and write access for the All reports permission.

• To see PEPs, sanctions, and adverse media matches and customer references, you'll need Read-only access for the Export data permission.

Read all about it in our help article.