We're always working to make PassFort the best platform for onboarding new customers and monitoring their risk to your company.

We've recently released these improvements.

Portal:

• You can use a picklist to add a state/province to an address for any country, minimising the chance of a typo.
• If you add a company description via the API (collected_data.metadata.description), it will be surfaced in the portal so users can see it.

All checks:

• A clear error message is displayed when you try to run a check but a check variant hasn't been configured for the profile's country of residence/incorporation.

Document verification:

• If you change the approved/rejected decision on a document, the new decision will be displayed on the same version (previously, a new document version was created).

Company data check:

• Directors returned from Companies House will now show the dates they have been active at the company - and you can configure the check to only retrieve directors who are currently active.

PEPs and sanctions check:

• A new ComplyAdvantage configuration option enables you to reduce false positives by applying ComplyAdvantage's search profiles.

Electronic identity check:

• The data provider reference is displayed in the check results when you use GBG ID3global or Capita Identity Solutions.

Have a suggestion? Contact our Support team - we'd love to hear from you.

By popular demand, you now have one place to see all files and documents used to onboard and monitor a profile.

This includes files and documents used in checks, forms, conversations, and task notes. 

You can:

• Jump to the location the file/document is used with a single click.
• Easily copy a link to the file/document to share it with others.

The new area replaces Documents (where you could only see documents used for checks).

To check it out, go to any profile that has a document or file and click Profile data > Files.

Or learn more in our help article.

Now you can export the raw data from the task reports so it is easier to analyse your compliance processes.

Additionally, you can export this data:

• Profile tags (task reports and application reports)
• Full address for individuals and companies (application reports)
• Associate shareholding percentages (application reports)
• National identity numbers (application reports)

Head over to the Reports tab to start using these features.

Note that to see reports, you will need the All reports permission and to export the raw data, you will need the Export data permission.

And you can always learn more in our help articles.

Use the Geodistance check to help verify an individual's address.

Specify a distance and the check will tell you if the individual's current location and stated address are within that threshold. 

Send the latitude and longitude of the individual's current location and stated address when you run the check.

To make things easier, you can use the Geocoding check to quickly determine the latitude and longitude of the address in the individual's profile - or any address you send.

Contact us today to get started!

Or learn more about the Geodistance check and the Geocoding check.

Use GBG IDscan to quickly and accurately confirm whether an individual's proof of identity document is valid.

With a PassFort reseller agreement, you'll only be charged for the checks you run. Alternatively, you can use your direct agreement with GBG IDscan, if you have one.

Ready to get started? Contact us today!

Or learn more in our help article.

Gather additional profile information and relate files directly on the task they relate to.

Configure any task to have forms (with the exception of PEPs, sanctions, and adverse media tasks). When a task is configured with a form, users can start a new form at any time.

Forms can be configured with a range of question styles, including the option to upload files.

You may also notice that tasks with multiple checks have a new Run check button instead of a separate button for each check. We did this to make room for the New form button. The behaviour when you run a check is still the same.

Contact us to configure your tasks with forms - we'll be happy to help you get set up.

Or learn more about forms in our help article.

To make it easier to navigate between different versions of the same task, we've improved the look and feel of the Task versions button.

Now you'll see the button next to the task status whenever your task has more than one version.

New task versions are created whenever tasks reach their expiry dates (plus a few small edge cases), so we've also updated the look and feel of the expiry date banner to match.

Verify that individuals are who they say they are with Global Data Consortium Worldview. 

Contact us to get set up.

Or check out our help articles to learn about Global Data Consortium Worldview and how to verify an identity.

Confidently verify IDs using Onfido's Facial Check with Video.

When this check is enabled, the individual is asked to record a video of their face. Onfido then uses machine learning to determine whether the ID is a match to the individual in the video.

Contact us to get started.

Or learn more in our help centre.

Onboard merchants with peace of mind using Mastercard's MATCH system.

See if a merchant or its principals have been terminated by another acquirer on the extensive Mastercard network.

Results from the check include potential matches to businesses and associates, along with the reasons for their termination.

Contact us to get the Merchant fraud check today.

Or learn more about MATCH in our help centre.