Ad hoc request multiple forms from the same task

To streamline processes and improve customer experience, we have added the ability to select and send multiple forms per task to collect more data at once. Previously, the request from customer feature only allowed users to send one form per task.

This will support multiple instances of the same form. You will be notified of the multiple forms before sending, in case they were added in error.

You can still add forms from other tasks, allowing you to consolidate many more required forms in one request.

Getting started

No new configuration is required, any user with permissions to send requests can start using this feature right away.

To find out more, please read our updated documentation here.