Analyse how long it takes to complete manual tasks
Want to see how long it's taking to pass or fail tasks that require manual action?
Use the new Task decided with STP metric to filter out tasks decided with straight-through processing (STP).
The new Task decided with STP metric is available for all task reports. You can also use it to:
- See the total number of tasks on your account that are being completed with or without STP.
- Get an accurate idea of how long tasks take when STP is successful.
Check it out by going to the Reports tab (you'll need the Reports permission).
Or learn more in our help article.